Contact Us

We appreciate your interest in Mr Green, your independent source for online gambling reviews and insights. We strive to provide accurate, unbiased information to help you make informed decisions about online casinos and sportsbooks. Your feedback is important to us, and we welcome your questions and comments.

Please review the sections below to ensure your inquiry is directed to the appropriate channel. This will help us respond to you efficiently and effectively.

Mr Green is an independent affiliate and review website. We are dedicated to evaluating and reviewing various online gambling brands, including casinos and sportsbooks. Our purpose is to offer comprehensive analyses, comparisons, and user guides to the online gambling community.

It is crucial to understand that we are not the Mr Green casino operator, nor are we affiliated with them beyond our review capacity. We do not operate any casino, hold player accounts, process deposits or withdrawals, or manage any aspect of a player's gambling activity. Our role is strictly limited to providing information and recommendations based on our independent research and expertise.

As an independent review site, we are equipped to assist with specific types of inquiries. We encourage you to reach out to us if your query falls into one of the following categories:

• Feedback on Our Reviews and Content: If you have suggestions, corrections, or believe there's an error in any of our reviews, articles, or guides, please let us know. We are committed to maintaining accuracy and appreciate your input.
• Partnership and Advertising Opportunities: For businesses interested in collaborating with Mr Green, or for advertising inquiries, please contact us. We are open to discussing mutually beneficial partnerships that align with our mission.
• General Website Inquiries: If you have questions about the functionality of our website, suggestions for new content, or general feedback about your experience on Mr Green, we would be glad to hear from you.
• Legal Inquiries: Please refer to the dedicated "Legal Inquiries" section below for specific guidance on submitting legal matters.
• DMCA and Copyright Takedown Requests: For issues related to intellectual property, please consult the "DMCA and Copyright Takedowns" section for the correct procedure.

To avoid frustration and ensure your query is handled correctly, it is vital to understand what we cannot assist with. Mr Green, as an independent review site, does not have access to player accounts or operational control over any gambling platform. Therefore, we cannot help with:

• Player Account Management: We cannot access, modify, or provide information about any player's account with any casino or sportsbook, including the Mr Green casino. This includes inquiries about account balances, transaction history, login issues, or account closures.
• Deposits and Withdrawals: We do not handle financial transactions. This means we cannot assist with problems related to depositing funds, withdrawing winnings, payment method issues, or delays in processing payments.
• Bonus Issues: Questions regarding specific bonuses, promotions, wagering requirements, or bonus eligibility must be directed to the customer support of the respective gambling operator.
• Gameplay Disputes: We cannot intervene in disputes related to specific games, game fairness, or technical glitches experienced during gameplay.
• Verification (KYC) Processes: Identity verification (Know Your Customer) is handled directly by the gambling operator. We cannot assist with document submissions, verification status, or related issues.
• Live Chat or Direct Customer Support for Operators: We do not offer live chat support or act as a customer service channel for any online casino or sportsbook.

For any of the issues listed above, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. They are the only entity with the authority and access to resolve such matters.

As reiterated, Mr Green is an independent review website and does not operate any online casino or sportsbook. We do not manage player accounts, process financial transactions, or have any access to your personal information held by gambling operators.

If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other operational aspect related to an online casino or sportsbook, you must contact their customer support team directly. Look for their "Contact Us" or "Support" section on their official website. They typically offer multiple channels such as live chat, email, or telephone support.

For all legal inquiries pertaining to the Mr Green independent review website, including but not limited to contractual matters, regulatory compliance concerning our operations, or any other legal concerns, please direct your correspondence to the email address provided below.

Please ensure that your communication is clear, concise, and includes all relevant details and supporting documentation to facilitate a prompt review. Our legal team will assess your inquiry and respond as appropriate.

Email: [email protected]

Mr Green respects the intellectual property rights of others. If you believe that any content published on our independent review website infringes upon your copyright or other intellectual property rights, please submit a formal DMCA (Digital Millennium Copyright Act) takedown notice or a copyright infringement claim to the email address provided below.

Your notice must include the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Email: [email protected]

While Mr Green is an independent review site and not an operator, we are deeply committed to promoting responsible gambling. We understand that gambling can be addictive for some individuals, and we advocate for safe and controlled playing habits.

If you or someone you know is struggling with problem gambling, please seek help immediately. There are numerous organizations dedicated to providing support and resources. We encourage you to contact one of the following reputable organizations:

• Gamblers Anonymous: Offers fellowship and support for individuals with gambling problems.
• National Council on Problem Gambling (NCPG): Provides a helpline and resources for problem gamblers and their families.
• GamCare (UK): Offers confidential support and advice for anyone affected by problem gambling.
• BeGambleAware.org (UK): Provides information, advice, and directs people to appropriate support.

Remember, gambling should always be for entertainment. Set limits, never chase losses, and only gamble with money you can afford to lose. If it stops being fun, stop.

We endeavor to respond to all legitimate inquiries submitted through the appropriate channels within 2-3 business days. Please note that response times may vary depending on the complexity of your request and our current volume of correspondence.

We appreciate your patience and understanding. For urgent matters that fall within our scope, please ensure your email subject line clearly indicates the nature of your inquiry. We look forward to hearing from you and assisting where we can.